BLAST Support

How can we help?

Questions about a timer profile, active session, history or notifications? Start with the common answers below.

Email support

Include your iPhone model, iOS version, app version if known, the timer profile you were using, and a short description of what happened. Please don’t send passwords or highly sensitive personal information.

Common questions

Can I create my own interval routine?

Yes. BLAST is built around reusable profiles, so you can create a routine once, save it and run it again without rebuilding the timer each time.

Why didn’t I hear or feel an interval alert?

Check the alert, sound and haptic options you selected for the profile, along with the relevant iOS notification and device-sound settings.

Where is my completed-session history?

Completed sessions are used for BLAST’s history, calendar and summary views. If a session was not completed or saved as expected, include that detail when contacting support.

What happens if I enable iCloud?

If iCloud sync is available and you enable it, supported BLAST information can sync through your private Apple iCloud account across your devices. You remain in control of iCloud through Apple settings.

Can I use BLAST for things other than workouts?

Yes. Profiles can also be useful for focus sessions, Pomodoro-style work, meditation and other repeatable timed routines.

Useful links

Feature ideas and feedback

Feedback is welcome. Tell us what you were trying to time and what would have made the routine easier to create, run or review.